Official Meta Business Partner

Connect with Customers on WhatsApp
at Scale.

Your customers are using WhatsApp. Are you one of them?
Deliver verified dynamic alerts, rich media campaigns, and conversational automated chat systems instantly with our robust WhatsApp Business API.

End-to-End Encryption
Blue Tick Ready
Global Delivery
9:41
TA
TravelAir Official Official Business Account
Today
Message...

Message Pipeline

Live Trace Active
STEP 0/4
API Request
Template Check
WhatsApp Cloud
Read

Powered by Meta's Global Cloud Infrastructure

Meta Graph API
Cloud API Ready
99.9% Uptime
High Throughput
Deep Dive Capabilities

Everything you need to scale with confidence

Engage customers on their favourite channel with rich media messages, automated flows, and an official Meta-verified business profile.

Engagement

Proactive Engagement

Grab attention and get a reaction. Send media-rich, real-time notifications on purchases, account updates, and reminders to multiple consumer touch points.

Enterprise scalability
Real-time analytics
24/7 Priority support
Global Messaging
Today 9:41 AM
Your delivery from GlobalTech is arriving today between 2PM and 4PM.
Track my order
Track it live here: link.gt/92f1
High Open Rate

Automated Transactional Alerts

WhatsApp has a 98 percent average open rate, making it the most effective medium for transmitting critical informations.

System Alert
Today 10:24 AM
Payment Successful
INR 1,499.00 has been debited from your account via UPI. Ref: 329482930.
If this wasn't you, click here to block your card instantly: bnk.in/block
Automation

Interactive Chatbots & Support

You can automate a lot of your activities, including customer service, onboarding, and e-commerce transactions, feedback and many more.

Customer Support
Yesterday
Hi! Your appointment at Elite Clinic is on Friday at 4:00 PM. Reply YES to confirm or NO to reschedule.
YES
Thank you! Your appointment is confirmed. See you on Friday.
Self-Service

Custom API Integrations

Make technology works for you! This is the time to put your concept of 'going where the user is' into action. Introduce self-service options by automating your communication and reduce the agent cost.

RESTful architecture
99.99% Uptime SLA
Comprehensive Webhooks
api.request.js
const
response
=
await
fetch
(
"https://api.gateway.com/v1/sms"
, {
method:
"POST"
,
headers: {
"Authorization"
:
"Bearer key_..."
},
body:
JSON
.
stringify
({
to:
"+1234567890"
,
message:
"Your OTP is 4921"
})
});
Conversions

Ease of Access & Campaigns

Grab attention and urge a reaction, Make their lives easy by chatting with them on their preferred app. Use rich media and clickable buttons to get more conversions.

Smart audience targeting
A/B testing capabilities
Detailed conversion tracking
Audience Builder
Draft
Inactive Users (30+ days)12,450 contacts
Send intelligently (Timezone aware)
Est. Conversion
4.2 - 6.5%
Launch
Omnichannel

Brand Interactions - Meet Your Way

Engage customers exactly how they prefer to communicate, delivering seamless conversational experiences tailored to their needs.

Brand Store
Today 12:00 PM
Shoes promo
50% OFF
Flash Sale!
Get 50% off on premium sneakers. Use code FLASH50.
Shop Now
WhatsApp Use Cases

While you're still here, check out some other use cases!

Customer Feedback

Engage with your customers in a highly personalized, two-way conversation. Gather real-time feedback, reviews, and detailed survey responses directly within the chat to continuously improve your products and services.

Explore Feedback Solutions
Brand Support
Official Business Account

Hi! Thank you for your recent purchase. We'd love to hear your feedback to serve you better.

10:42 AM

Sure, I'll share my feedback! Here's the link: brand.co/fb/123

10:45 AM
Enterprise Platform

Built for Enterprise Security

Hardened infrastructure, strict compliance, and enterprise-grade access controls designed for India's most demanding regulated industries.

Privacy First · Security Always

Multi-Layer Data Protection

Message Encryption

Secure content against misuse with client-specific unique encryption keys.

Number Masking (PII)

Protect customer data by masking phone numbers (e.g., 987******76) in your database.

Zero Data Download Policy

No data is transferred without explicit approval — enforced at infrastructure level.

2-Factor Authentication (2FA)
Strengthens user verification with extra layer
IP-Based Login Whitelisting
Restrict unauthorized API access by IP
Attempt Logs & Auto-Block
Failed logins auto-blocked in real-time
Login Trail Audit
Full history of all panel access events
Access Control

Role Management

Granular control over who accesses your data, from where, and what they can do.

Role Manager
Reporting Only Mode
Active
Analytics
Real-Time Sync
Active
Manual Send
Enable / Disable
Active
Geo-Redundant
AWS + Akamai
Active
Certified Trust

TRAI, VAPT & DLT Ready.

Independently verified with VAPT (CERT empanelled) certifications. Fully compliant with India's DLT framework, TRAI regulations, RBI guidelines, and data purge policy. Manage templates and sender IDs via self-service portal.

TRAI Compliant
VAPT Certified
DLT Ready
TRAI Compliant
RBI Guidelines
Data Localization
Intelligent Routing
Auto-failover to alternate gateways during peak traffic for maximum delivery rates
Auto-Scaling
Automatically scales throughput during flash sales or OTP bursts without delays
99.9%+ Uptime
Geo-redundant infrastructure on AWS & Akamai with active-active failover
Real-Time Reports
Delivery reports via email and webhook with sender ID, error codes, operator info
Trusted By

1000+ Enterprises. 200M+ Messages Daily.

Directly serving India's top brands across BFSI, e-Commerce, Retail, and CRM platforms with direct operator connections to TATA, Airtel, JIO, VODA, and SmartPing.

E-Commerce
BATA, Flipkart, UrbanClap, Clovia
BFSI & NBFCs
HDFC, Aditya Birla, Hero Fincorp, RapiPay, SBI Card
CRM Platforms
Uengage, Easyrewardz, Litmusworld
Retail & Travel
RSPL Group, EasyMyTrip, Paisabazaar, Zingbus
Enterprise Solutions

Seamless Industry Integrations

How prominent business verticals utilize our high-throughput transactional direct channels.

E-Commerce / Retail

Conversational Checkout Recoveries

Trigger personalized cart abandonment alerts, showcase product catalogs, and deliver one-click checkout links directly inside WhatsApp chats.

ShopHQ

Hi Sara! We noticed you left items in your cart. Get 10% off if you complete your order today!

Complete Checkout

BFSI / Finance

Secure Bank Alerts & Support

Dispatch instant transaction records, ledger balances, and verify users securely while offering immediate automated bot support.

Apex Bank

Txn Alert: INR 15,000 withdrawn from A/c **8920. If not you, please block immediately.

Block Card

Travel & Hospitality

Instant Ticket & Booking Delivery

Deliver digital flight tickets, boarding passes, and hotel reservations instantly with clickable navigation and support buttons.

FlySwift

Your flight FL-892 to Mumbai is confirmed. Seat 12A. Here is your boarding pass:

Download Boarding Pass

Discover More

Transform with WhatsApp Messaging

Your customers are using WhatsApp. Are you one of them?

Proactive Engagement

Grab attention and get a reaction.

Send media-rich, real-time notifications on purchases, account updates, and reminders to multiple consumer touch points.

Your Order is Out for Delivery!Track your package live.
Track Order Now

Automate Alerts

WhatsApp has a 98% average open rate, making it the most effective medium for transmitting critical informations.

await whatsapp.sendTemplate({
to: "+919876543210",
template: "payment_success",
components: [...]
})
// 98% Open Rate Achieved

Ease of Access

Make their lives easy by chatting with them on their preferred app. Use rich media and clickable buttons to get more conversions.

Product
View Details
Buy Now

Intelligent Chatbots

Automate your activities, including customer service, onboarding, e-commerce transactions, feedback and many more.

I need help with my account.
I can help! What do you need?
Reset Password
Update Profile

Custom Integrations

Make technology work for you! Introduce self-service options by automating communication and reduce agent cost.

CRM
ERP

Meet Your Customers

Your customers are already using WhatsApp. Are you one of them? Be present where they spend the most time and communicate seamlessly.

+2B
Active users globally
User
User
FAQ Support

Product Questions

Common commercial and technical integration queries regarding this high-deliverability channel.

Ready to Integrate

Empower your Business with CBIS INDIA

Unlock WhatsApp marketing campaigns and conversational CRM. Deploy your verified business profile today.