Programmable Cloud Telephony

Smart Voice Automation,
Connected Instantly.

Build intelligent IVRs, outbound dialers, and secure number masking with our robust API. Powered by India's fastest 15k+ channels SIP infrastructure.

256-bit Secure
DOT Compliant
Neural TTS
Customer Support Representative
Caller
Jane
+1 (555) 000-0000

Hi, this is Jake from IT customer support, how can I help you?

Hi, I need help with logging into my account...

0:05
01
For Sales
02
For Support
03
For Account Management
Deep Dive Capabilities

Everything you need to scale with confidence

Run OBD campaigns, intelligent IVR flows, and automated voice alerts at scale — with crystal-clear quality and real-time call tracking.

Dynamic IVR

Interactive IVR Flow Designer

Build dynamic multi-level menus visually, capturing DTMF dialpad triggers with millisecond response.

Automated keyword responses
Global long/short codes
Seamless CRM sync
Inbound Call
"Press 1 for Sales, 2 for Support"
1
Route to Sales
2
Route to Support
12+ Languages

Regional Indian TTS Engine

Convert text to high-fidelity realistic speech in Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, and English.

Voice Synthesis
Voice Profile
Aarav (Hindi - Male)
Premium
"आपका स्वागत है। हम आपकी कैसे मदद कर सकते हैं?"
Privacy Mask

Number Masking & Privacy Guard

Protect user privacy by routing passenger-courier phone calls through secure proxy channels.

Customer
+91 98765 43210
Driver
+91 91234 56789
CBIS Proxy Number
+91 1400 000 000
Secure Tunnel Active
Advanced Webhooks

Real-time Call Control WebSockets

Execute holds, agent warm transfers, speech recording audits, and live updates via REST commands.

Enterprise scalability
Real-time analytics
24/7 Priority support
ws:// live
// Subscribed to call events
> { "event": "call.initiated", "id": "c_98x" }
> { "event": "call.ringing" }
> { "event": "call.answered" }
// Issuing command via websocket
< { "command": "play_audio", "url": "/greeting" }
> { "event": "audio.playing" }
...
Voice Use Cases

While you're still here, check out some other use cases!

Intelligent Interactive Voice Response

Greet your customers with a highly professional voice response system and connect them to the appropriate agents instantly. Dynamically route calls based on real-time inputs, prior interaction history, or custom CRM flags to improve resolution times and customer satisfaction.

Explore Smart IVR
IVR Studio
Call Flow
Play Audio

"Welcome to CBIS Support. Press 1 for Sales, Press 2 for Technical Assistance."

1Sales Team
2Tech Support
Enterprise Platform

Built for Enterprise Security

Hardened infrastructure, strict compliance, and enterprise-grade access controls designed for India's most demanding regulated industries.

Privacy First · Security Always

Multi-Layer Data Protection

Message Encryption

Secure content against misuse with client-specific unique encryption keys.

Number Masking (PII)

Protect customer data by masking phone numbers (e.g., 987******76) in your database.

Zero Data Download Policy

No data is transferred without explicit approval — enforced at infrastructure level.

2-Factor Authentication (2FA)
Strengthens user verification with extra layer
IP-Based Login Whitelisting
Restrict unauthorized API access by IP
Attempt Logs & Auto-Block
Failed logins auto-blocked in real-time
Login Trail Audit
Full history of all panel access events
Access Control

Role Management

Granular control over who accesses your data, from where, and what they can do.

Role Manager
Reporting Only Mode
Active
Analytics
Real-Time Sync
Active
Manual Send
Enable / Disable
Active
Geo-Redundant
AWS + Akamai
Active
Certified Trust

TRAI, VAPT & DLT Ready.

Independently verified with VAPT (CERT empanelled) certifications. Fully compliant with India's DLT framework, TRAI regulations, RBI guidelines, and data purge policy. Manage templates and sender IDs via self-service portal.

TRAI Compliant
VAPT Certified
DLT Ready
TRAI Compliant
RBI Guidelines
Data Localization
Intelligent Routing
Auto-failover to alternate gateways during peak traffic for maximum delivery rates
Auto-Scaling
Automatically scales throughput during flash sales or OTP bursts without delays
99.9%+ Uptime
Geo-redundant infrastructure on AWS & Akamai with active-active failover
Real-Time Reports
Delivery reports via email and webhook with sender ID, error codes, operator info
Trusted By

1000+ Enterprises. 200M+ Messages Daily.

Directly serving India's top brands across BFSI, e-Commerce, Retail, and CRM platforms with direct operator connections to TATA, Airtel, JIO, VODA, and SmartPing.

E-Commerce
BATA, Flipkart, UrbanClap, Clovia
BFSI & NBFCs
HDFC, Aditya Birla, Hero Fincorp, RapiPay, SBI Card
CRM Platforms
Uengage, Easyrewardz, Litmusworld
Retail & Travel
RSPL Group, EasyMyTrip, Paisabazaar, Zingbus
Enterprise Solutions

Seamless Industry Integrations

How prominent business verticals utilize our high-throughput transactional direct channels.

Logistics / On-Demand

Courier & Passenger Privacy Masking

Connect dispatch riders and customers safely using dynamic masked routing, preventing identity exposure.

Secure Call
+91 1400 000 000
Utilities / SaaS

Automated Outstanding Reminders

Trigger outbound payment statements containing customized audio readouts and dynamic dialpad checkout actions.

"Your bill of ₹499 is due today. Press 1 to pay now."
BFSI / Banking

Interactive Audio OTP verification

Deliver real-time secure 2FA readouts over voice calls automatically if traditional SMS pathways face handset blockages.

4
8
2
9
Discover More

Enhance with Smart Voice Solutions

Adapt a technology that will enhance the capabilities of your Business Calls.

Smart IVR Navigation

Greet your customers with a professional voice.

Build dynamic multi-level menus visually, capturing DTMF dialpad triggers and routing calls to the appropriate team instantly.

Incoming Call RoutedPress 1 for Support, 2 for Sales
Connecting to Support...

ROBO Calling

Engage your customers in your own voices through recorded calls and capture DTMF inputs to send call blasts to everyone simultaneously.

await voice.sendRoboCall({
to: "+919876543210",
campaign: "feedback_broadcast",
dtmf_capture: true
})
// 10k calls triggered instantly

Click-to-Call Widget

Connect users instantly. Allow customers to contact sales and support simply by submitting contact info and receiving a callback in seconds.

Connect Instantly
+91 98765 43210
Call Now
Connecting you to an agent in 3 seconds...

Secure Voice OTP

Secure business transactions using Voice OTP, allowing verification of logins with secure audio calls when traditional SMS pathways block codes.

5
9
3
1
Audio Verified

Regional TTS Engine

Convert text to high-fidelity realistic speech in 12+ Indian and global languages, adapting voice dynamics dynamically.

Hindi
Tamil
English
Telugu
Kannada

Seamless Industry Integration

Connect your call control workflows directly with CRMs, ERPs, databases, and message boards via real-time WebSockets and webhooks.

99.9%
40ms
Industry-leading call connection and TTS response rates
CRM
API
FAQ Support

Product Questions

Common commercial and technical integration queries regarding this high-deliverability channel.

Ready to Integrate

Empower your Business with CBIS INDIA

Scale your Indian voice operations. Deploy dynamic IVR menus and automated alerts in minutes.